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Remote Access to the Server Is Not Enabled in Windows 10: A Comprehensive Guide

Remote Access to the Server Is Not Enabled in Windows 10: A Comprehensive Guide

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David Jonson
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5 min read

Remote access is a crucial feature in Windows 10 that allows users to connect to a computer or server from another device. Whether for IT management, file access, or remote work, the Remote Desktop Protocol (RDP) streamlines these processes. However, the error "Remote access to the server is not enabled" can halt productivity and create confusion. This guide explores the reasons behind this error, troubleshooting steps, and how to prevent it in the future.

Understanding the Error

When trying to connect to a server or another computer via Remote Desktop in Windows 10, you might encounter the error message:
“Remote access to the server is not enabled.”

This error typically occurs when the target computer’s settings don’t permit remote access, or when system configurations are incomplete or incorrect.

Common Causes of the Error

  1. Remote Desktop Not Enabled:

    • Remote Desktop is disabled by default in Windows 10 for security reasons.

  2. Network Profile Settings:

    • Incorrect network profile (e.g., Public instead of Private) can block remote access.

  3. Firewall Configuration:

    • The Windows Firewall or third-party antivirus software might block RDP connections.

  4. Insufficient User Permissions:

    • The user attempting to connect might not have proper permissions.

  5. Group Policy Restrictions:

    • Group policies might prevent remote connections.

  6. Service Issues:

    • The Remote Desktop Services might not be running on the target computer.

  7. Outdated or Misconfigured Network Protocols:

    • Protocol misconfigurations can cause connectivity issues.

How to Resolve the Error

Here’s a step-by-step guide to troubleshoot and resolve the "Remote access to the server is not enabled" error in Windows 10.

1. Enable Remote Desktop on the Target Computer

Remote Desktop must be explicitly enabled. To do so:

  • Open Settings (Windows + I).

  • Navigate to System > Remote Desktop.

  • Toggle the switch to Enable Remote Desktop.

  • Confirm the setting by clicking Confirm.

Alternatively:

  • Open the Control Panel.

  • Go to System and Security > System > Remote settings.

  • Under Remote Desktop, select Allow remote connections to this computer.

Ensure that the option “Allow connections only from computers running Remote Desktop with Network Level Authentication (recommended)” is checked for enhanced security.

2. Check the Network Profile

RDP connections often fail if the target computer’s network profile is set to Public. Switch to a Private network profile:

  • Open Settings > Network & Internet.

  • Under Status, click Change connection properties.

  • Select Private under Network profile.

3. Configure Windows Firewall

Windows Firewall may block Remote Desktop connections. To allow RDP:

  • Open the Control Panel.

  • Go to System and Security > Windows Defender Firewall > Allow an app or feature through Windows Defender Firewall.

  • Ensure Remote Desktop is checked for both Private and Public networks.

If using third-party antivirus software, add Remote Desktop to the allowed exceptions list.

4. Verify Remote Desktop Services

Remote Desktop relies on the Remote Desktop Services. Ensure the service is running:

  • Press Windows + R, type services.msc, and press Enter.

  • Locate Remote Desktop Services in the list.

  • Ensure the status is set to Running.

    • If not, right-click the service and select Start.

    • Set the Startup Type to Automatic.

5. Grant User Permissions

The account used for the remote session must have permission to connect:

  • Right-click This PC on the target computer and select Properties.

  • Click Remote settings.

  • Under Remote Desktop, click Select Users.

  • Add the username of the account that will be used for the connection.

6. Update Group Policy Settings

For computers joined to a domain, group policies might block remote access. Modify the policy:

  • Press Windows + R, type gpedit.msc, and press Enter.

  • Navigate to Computer Configuration > Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop Session Host > Connections.

  • Enable the policy Allow users to connect remotely by using Remote Desktop Services.

  • Disable the policy Deny logon through Remote Desktop Services.

7. Confirm Network-Level Authentication Compatibility

Network Level Authentication (NLA) is an extra layer of security for RDP. However, older clients might not support it. If necessary, disable NLA:

  • Go to Settings > System > Remote Desktop.

  • Click Advanced settings.

  • Turn off the option Require computers to use Network Level Authentication.

8. Check Port Configurations

RDP uses TCP port 3389. Ensure this port is open:

  • Open Windows Defender Firewall.

  • Click Advanced settings.

  • Under Inbound Rules, ensure a rule for TCP 3389 exists and is enabled.

  • If not, create a new rule for the port.

9. Test with IP Address Instead of Computer Name

DNS issues can sometimes cause connectivity problems. Use the target computer’s IP address instead of its hostname when connecting via RDP.

  • Find the IP address by typing ipconfig in Command Prompt on the target machine.

10. Update Windows

An outdated Windows installation can cause remote desktop errors. Ensure both the host and client computers are up to date:

  • Open Settings > Update & Security > Windows Update.

  • Click Check for updates.

Preventing Future Issues

  1. Regular Maintenance:

    • Periodically check and update firewall rules, user permissions, and services.

  2. Monitor Network Changes:

    • If you switch networks or routers, recheck the network profile and port configurations.

  3. Use Strong Passwords:

    • Protect RDP access with strong credentials to avoid unauthorized access.

  4. Enable Two-Factor Authentication (2FA):

    • Add an extra layer of security for remote desktop sessions.

  5. Regularly Audit Group Policies:

    • Ensure group policies don’t inadvertently block remote connections.

  6. Backup System Configurations:

    • Save system configurations to quickly restore them if issues arise.

Conclusion

The error "Remote access to the server is not enabled" in Windows 10 is often caused by simple configuration oversights. By enabling Remote Desktop, adjusting firewall settings, ensuring proper user permissions, and verifying network profiles, you can restore remote access functionality in no time. With proactive maintenance and security measures, you can prevent future issues and enjoy seamless remote connectivity for work or personal use.